🔒 Privacy Policy

At SkyEdgeTV (“we”, “our”, or “us”), your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website https://skyedgetv.com and our IPTV services.

1. Information We Collect

  • Name
  • Email address
  • Phone number
  • Billing details
  • Device information
  • IP address and location
  • Usage data (e.g., visited pages, session duration)

2. How We Use Your Information

We may use your personal data to:

  • Process IPTV subscription orders
  • Provide customer support
  • Improve our website and services
  • Send account updates and promotional offers
  • Prevent fraud, abuse, or unauthorized access

We do not sell, rent, or share your data with third parties for marketing purposes.

3. Legal Basis for Processing

We process your data under the following legal bases:

  • Contractual obligation: To deliver services you’ve purchased
  • Legal obligation: To meet regulatory requirements
  • Consent: For marketing communications (only if opted-in)
  • Legitimate interest: To improve services and ensure site security

4. Cookies

We use cookies to enhance your browsing experience and gather anonymous analytics data. Please refer to our Cookie Policy for full details.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, or to comply with legal obligations.

6. Your Rights

You have the right to:

  • Request access to your data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent at any time
  • Object to or restrict processing

To exercise these rights, please contact us using the details below.

7. How We Protect Your Data

We implement security measures such as SSL encryption, server firewalls, and limited access to protect your information from unauthorized access or misuse.

8. Third-Party Services

We may use third-party services like payment processors (e.g., Stripe, PayPal) and analytics tools (e.g., Google Analytics). These services have their own privacy policies that we encourage you to review.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, contact us:

📧 Email: contact@skyedgetv.com
📱 Phone: +44 7476 922424
🌐 Website: https://skyedgetv.com

10. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal obligations. Any updates will be posted on this page with a new effective date.